【Important】Apology for the Automatic Cancellation Error and Billing Failure at the Apple Store

Thank you very much for your continued use of DARTSLIVE services.

There was a problem with the automatic cancellation of Apple Store subscriptions and Apple Store subscription billing which occurred from Sun, May 12, 2024, at 8:30 a.m. until Mon, May 13, 2024, at 4:00 p.m.(JST)
We sincerely apologize for any inconvenience and distress this may have caused.

We have corrected the issue, but are currently reviewing the situation regarding customers whose Apple Store subscriptions were automatically canceled during the affected period, which resulted in the resetting of their Subscription Plan Membership Renewal Rewards.

We will inform you again when the review is completed.

We deeply apologize for the inconvenience and trouble this incident has caused.
We will make every effort to prevent such a situation from occurring in the future.
Thank you for your continued support of DARTSLIVE.

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