【Additional Information】Correction of Subscription Plan Membership Renewal Rewards due to Automatic Cancellation of Apple Store Subscription
Thank you very much for your continued use of DARTSLIVE services.
Several customers have not been able to meet the requirements for the correction of Subscription Plan Membership Renewal Rewards, which was scheduled to take place on or after Thursday, May 30, 2024 (JST), so we are extending the period until Friday, June 7, 2024 (JST).
To correct your Subscription Plan Membership Renewal Rewards, your DARTSLIVE subscription plan must be the same as the plan you had before Monday, May 13, 2024, at 8:30 (JST). The detailed conditions are as follows.
【Terms and Conditions】
・You must re-subscribe to your previous Apple Store DARTSLIVE subscription plan you were using up until Friday, June 7, 2024 (JST).
・After re-subscribing, please open the DARTSLIVE app. If you are still on a Free Plan or a Trial Plan, go to “Restore Purchase Information” to update your details.
We will correct the Renewal Rewards period on or after Tuesday, June 11, 2024 (JST). In addition, as an apology, 300 DARTSLIVE Coins will be given to customers who had their subscriptions automatically canceled.
Please follow the instructions below to restore your purchase Information.
Please go to “Restore Purchase Information” in the Subscription Registration screen on the DARTSLIVE app.
>> DARTSLIVE Help: How to Restore Purchase Information on the App
We deeply apologize for the inconvenience and trouble this incident has caused.
We will make every effort to prevent such a situation from occurring in the future.
Thank you for your continued support of DARTSLIVE.